Terms of Service

 

Welcome to Shanzay. By using our website and services, you agree to the following terms and conditions:

1. General
Shanzay provides ladies’ undergarments and related products for sale. By placing an order, you agree to comply with these terms. We may update these terms without prior notice.

2. Orders & Payments

• All prices are listed in PKR and include applicable taxes unless stated otherwise.

• Payment must be completed at the time of purchase through our approved payment methods.

• We reserve the right to refuse or cancel orders in case of suspected fraud or incorrect pricing.

3. Shipping & Delivery

• We aim to process and deliver orders promptly. Delivery times may vary depending on location.

• Shanzay is not responsible for delays caused by courier services or unforeseen events.

4. Returns & Exchanges
Our 7-day return and exchange policy applies to eligible products as outlined in our Return & Exchange Policy.

5. Product Information
We strive to display accurate product descriptions and images. Slight variations in color or design may occur due to screen settings or manufacturing differences.

6. Limitation of Liability
Shanzay is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Privacy
Your use of our website is also governed by our Privacy Policy.